My wife called the garage 1 hour before to confirm it was ok to test drive a Mercedes B Class (reg LM62 BZD). The garage responded that the car was available and we will be able to test drive it. The place was difficult to find and each road getting closer to the garage was like going into a slum, massive potholes, cars parked everywhere and closed down businesses. When we arrived they couldn't find the car, the yard was crammed with cars and we thought as they are almost piled up it would be blocked. After 10 minutes we are told the car was given in courtesy. There was no other car available or any alternatives. I would avoid this cowboys as they have no control over the cars, very poor customer service and can't imagine what could happen if anything goes wrong after buying the car. Complete waste of time despite we were eager to buy the car and agreeing to pay this dodgy admin fee (so it shows in the search results with other with lower prices).
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