I ordered two sets of chairs on Dec 4, with an first estimated delivery of Jan 15, but they didn't arrive until Jan 29. The delivery was pushed back multiple times without any prior notice; I had to email them every single time to get an update when they change delivery date.
Tbh what worried me was the possibility of this being a scam. So I looked this website to check bad reviews and reddit and it seems like some people didn’t get parts or their delivery as well. Many positive reviews are about costumer service, not actual product. Also It felt sketchy that they asked for a "good review" right when my order was confirmed, long before I even received the products.
While the delivery was being repeatedly pushed back without any prior notice, they apologized but same thing happened again and again. This behavior made me doubt if they would ever deliver at all. The chairs eventually arrived, the quality doesn't seem same with the photo, but they serve job so I’m over with. I will not be ordering from here again. Hope this help other people has same problem.
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Founded with a dream and great passion for interior design, Thorvald & Design brings the spirit of Scandinavian minimalism to modern homes all around the globe. While embodying the essence of clean lines, high-end aesthetics and minimalism, our brand strongly believes that every modern home deserves comfortable, affordable and quality furniture.
