I had a disappointing experience with this company, which over-promised and under-delivered. I ordered two holiday sweatshirts on December 11. When they didn't arrive within the promised timeframe, I contacted the company for an update. I explained that I would be traveling for the holidays from December 22 to January 1 and needed the tops for the season. They mentioned delays in packaging. My order wasn't shipped until December 16 and didn’t arrive until December 23, after I had left town! For a company that claims to prioritize fast shipping, this was unacceptable. I requested a refund for my shipping fees and a discount on the tops, which will now sit unused until next year. All I received was their return policy. This company operates out of the Dallas area, and I live nearby, so this was especially frustrating. I will never shop with them again.
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