Review Time
I bought a top based on the measurements provided by the company. I also paid extra for a service that promised no return shipping fees if needed. I placed my order on 11/23/25; it shipped on 12/1/25 and arrived on 12/5/25. Unfortunately, the top did not match the measurements, which seemed to be an issue on their part. Since it didn’t fit as described, I expected a full refund, but they only offered merchandise credit. I returned it on 12/6/25 after sending photos and waiting for approval from the company. On 12/12/25, I received store credit, but they deducted the original shipping and insurance fees. I wasn't interested in other merchandise, but their customer service was lacking. I had to use the credit for a more expensive item and pay for shipping again, skipping the insurance this time because I won’t buy from them again. On 1/9/26, I placed another order, which shipped on 1/16/26 with an estimated delivery of 1/21/26. This means their average shipping time is twelve to thirteen days. If this new top doesn't fit, it will go to charity, as I have no way to get my money back despite the company's misrepresentation of the original item. I strongly advise against trusting this company with your hard-earned money!
I ordered a top based on the measurements provided by the company. I paid extra for a service that claimed no return shipping fees would apply if I needed to return the item. I placed my order on 11/23/25, it shipped on 12/1/25, and arrived on 12/5/25. Unfortunately, the top did not match the posted measurements, which seemed to be an issue on their part. Since it didn't fit as described, I expected a full refund, but they only offered merchandise credit. I returned it on 12/6/25 after sending photos and waiting for approval from the company. On 12/12/25, I received store credit, but they deducted the shipping and insurance fees I paid. I wasn’t interested in other merchandise, but their customer service was lacking. I had to use the credit on a more expensive item and pay for shipping again, skipping the insurance this time because I won’t purchase from them again. On 1/9/26, I placed another order, which shipped on 1/16/26 with an estimated delivery of 1/21/26. This means their average shipping time is twelve to thirteen days. If this new top doesn't fit, it will go to charity, as I have no way to get my money back despite the company's misrepresentation of the original item. I strongly advise against trusting this company with your hard-earned money!
The shoulders and sleeves of the shirt have seams on the outside, indicating poor construction that will likely fray. The material is flimsy and the quality is lacking. I would return it, but I'd have to pay for shipping and would only receive store credit, making it not worth it. I attempted to leave a review on their website, but it seems they only allow positive ones.
I've been trying to contact them via email to inform them that they sent the wrong items. I loved what I saw advertised, but I received something entirely different. Does anyone have a contact number for them? I keep getting bounced back to their email address, which isn’t functional.
I had a disappointing experience with this company, which over-promised and under-delivered. I ordered two holiday sweatshirts on December 11. When they didn't arrive within the promised timeframe, I contacted the company for an update. I explained that I would be traveling for the holidays from December 22 to January 1 and needed the tops for the season. They mentioned delays in packaging. My order wasn't shipped until December 16 and didn’t arrive until December 23, after I had left town! For a company that claims to prioritize fast shipping, this was unacceptable. I requested a refund for my shipping fees and a discount on the tops, which will now sit unused until next year. All I received was their return policy. This company operates out of the Dallas area, and I live nearby, so this was especially frustrating. I will never shop with them again.
I can't get anywhere with this company. I ordered one item, but they mistakenly sent me two. I refused the second item and took it to the shipping store for return. The company gave me a temporary credit, but then reversed it on my statement. This company is a scam; dealing with them is futile!
I purchased two items - the same shirt in different sizes. They were of poor quality, and one shirt arrived stained. I placed my order on 4/3/24 and received it on 4/9/24. I returned both items, which were delivered back on 4/15/24. I have yet to see a refund for these shirts! I ordered through a marketplace, and according to their policy, the company must initiate the refund. However, they keep passing me off, claiming the marketplace will handle it. I have contacted both parties multiple times. I believe this is fraudulent behavior, and they are deliberately avoiding refunding me. Avoid this company at all costs; it has been a nightmare experience with low-quality products.
The quality of the blouse is disappointing; it looks like something from a low-quality mass production store. It is supposed to be an 'oversized' fit but runs small. The return policy is at the customer's expense and only offers store credit.
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