I purchased two items - the same shirt in different sizes. They were of poor quality, and one shirt arrived stained. I placed my order on 4/3/24 and received it on 4/9/24. I returned both items, which were delivered back on 4/15/24. I have yet to see a refund for these shirts! I ordered through a marketplace, and according to their policy, the company must initiate the refund. However, they keep passing me off, claiming the marketplace will handle it. I have contacted both parties multiple times. I believe this is fraudulent behavior, and they are deliberately avoiding refunding me. Avoid this company at all costs; it has been a nightmare experience with low-quality products.
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