thredup.com

1.4
1.4 Based on 220 reviews

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Lisa Hernandez Subers
WOW wish I looked here before! I spent a few hours, all excited about getting "new" shirts for summe

WOW wish I looked here before! I spent a few hours, all excited about getting "new" shirts for summer. I have purchased better named products, pre owned and mostly have had success on POSH. I selected 6 shirts, my size and my picky expectations. I was happy when I used my first coupon and received 50% off. I spent a bit over $80. I waited, a day or two or three ... Nothing other than a we received you order email, Wahoo. Today I was like where is my stuff? Tracking? Every item I spent hours searching for cancelled. They did refund me, but zero notice whatsoever. I was perplexed and annoyed. I wrote to CS they said it appeared that I had "multiple accounts". They accused me of misusing coupon codes? Hands ladies .. who has more than one email address? ME...who sometimes takes advantage of Apple hiding your email so you dont get spammed to death? ME...I have one shipping address. They insulted me, cancelled my order, didnt communicate with me and for a really stupid reason. They should be seeking shipping addresses if people are reusing coupon codes. This was not my intent. So after all that work I emailed CS. I scrambled to see if I could find those shirts...they sold half of them in a matter of hours. How insulting! I went back, I placed another order to not lose all my effort. They killed my coupon code. Meanwhile I have a bag as I was going to resell through them. Off the bat, not doing any of this again.

2
Date of experience: Apr 10, 2026

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