threebroadband.co.uk

1.5
1.5 Based on 40 reviews

We used to be known as Relish, we're now Three Broadband. Please only leave reviews for this service, and not for any other service from Three as we will have to get them removed. We’re waving goodbye to long waits for installation and needing a landline...

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Horace Morgan
Terrible experience

I use a certain 5G service and my partner and I each have SIM cards under the same plan. I cannot emphasize enough how poor this choice has been; I would have avoided consolidating all internet access with one provider if I had known better. We experience constant dropouts on WiFi and mobile data, leading to missed calls and delayed text messages. Often, One Time Passwords arrive days late, which is frustrating given their short expiration times. When the WiFi does work, it is fast, but expect disturbances weekly. We frequently have to reset the service. It's especially infuriating as we're locked into a two-year contract, and these problems began after the initial trial period. While it worked fine during the refund period, now we're a year in and facing hefty cancellation fees. It's a dilemma: pay a large fee to cancel or continue paying for a service that barely functions. I've complained multiple times, but the support has been just as poor as the service.

1
Date of experience: Jan 14, 2026

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Business Details

  • We used to be known as Relish, we're now Three Broadband. Please only leave reviews for this service, and not for any other service from Three as we will have to get them removed.

    We’re waving goodbye to long waits for installation and needing a landline to get hooked up. We offer the first and only same day broadband delivery service. Just order, plug and play.

    So you can get back to the important things.

    Bingeing, surfing, scrolling, liking.

    All your favourite internet stuff. Nice.

    When leaving a review please make sure you leave your account number so we can look into your case for you. Thanks!See more

  • email trustpilot@threebroadband.co.uk
  • call 03306868000
  • language https://www.threebroadband.co.uk

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