threebroadband.co.uk

1.5
1.5 Based on 40 reviews

We used to be known as Relish, we're now Three Broadband. Please only leave reviews for this service, and not for any other service from Three as we will have to get them removed. We’re waving goodbye to long waits for installation and needing a landline...

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VR55
Poor service

Poor service. I connected to WiFi but had no internet access. I was instructed to restart the hub, which I did, but the issue persisted. Days later, I tried again and found some internet connection with slow speeds, but it kept dropping. By day seven, the signal dropped every two hours with no internet service. After restarting, I had internet for only 35 minutes. This is unacceptable! I spent all day on the phone with support, and they claim my hub is faulty and will send a replacement. I'm not optimistic it will resolve anything. They also sent me a bill for three days of usage, which I obviously didn't have since the hub was off! They agreed to lower the bill but still expect payment for a service that doesn’t work. This is frustrating.

1
Date of experience: Jan 07, 2026

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Business Details

  • We used to be known as Relish, we're now Three Broadband. Please only leave reviews for this service, and not for any other service from Three as we will have to get them removed.

    We’re waving goodbye to long waits for installation and needing a landline to get hooked up. We offer the first and only same day broadband delivery service. Just order, plug and play.

    So you can get back to the important things.

    Bingeing, surfing, scrolling, liking.

    All your favourite internet stuff. Nice.

    When leaving a review please make sure you leave your account number so we can look into your case for you. Thanks!See more

  • email trustpilot@threebroadband.co.uk
  • call 03306868000
  • language https://www.threebroadband.co.uk

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