I faced an unexpected charge of $5,500 for a 'chipped windscreen' that was already noted on the rental agreement. I've had no luck speaking with anyone knowledgeable in customer service. I recommend recording the car's condition thoroughly before and after the rental in New Zealand, as they are understaffed and do not provide assistance during inspections. You must verify their inspection and photos before receiving the keys. This process feels unjust. Good luck!
Claim your business profile now and gain access to all features and respond to customer reviews.
Book a rental car in NZ with Thrifty. Find cheap rental car hire & rates for vans, utes, mini-buses too. Hire from cities & airports around New Zealand.
