Thrifty Car Rental NZ will charge you a $25 admin fee for any unpaid tolls. if you drive on a toll road the charge is normally around $2.50. when Thrifty receive the 'amount due' notice from NZTA, they do not forward it on. instead, "thrifty" keep the notice to themselves, then wait for the penalty fee from NZTA so that the toll increases to $7. At this point, and this is the best bit, "thrifty" add on their $25 admin fee. plus gst. So use Thrifty and any unpaid $2.50 tolls will end up costing you over $35 which they charge automatically to your credit card.This company just doesnt seem to live up to its name, rather than saving its customers money it is exploiting them.As someone else suggested they should change their name to "Shifty"choose Apex.
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