Got ripped off. Booked a Holden Trax (or similar - usually a RAV4) for 2 days from Auckland Airport. , needing to travel back country rounds around Tauranga picking up elderly relatives to attend a funeral. Got given a new but small Hyundai Kona which sits demonstrably lower to the ground than a trax.Staff said it was a "compact SUV", which I never ordered. THERE IS NO SUCH THING AS A COMPACT SUV. PEOPLE HIRE SUVS FOR THEIR HEIGHT AND SPACIOUSNESS. 110mm HIGHER than the i30 it is based on, this is a small city, jazzy and sporty, responsive, travels well on the highway, economical. In the country - visibility is poor, you can't see through corners because it is so LOW, it has too much front end power and not enough weight at the back - so handles corners badly. it handles like a tractor, cannot handle corners with uneven camber, seating is miserably "compact", NOT EVERYONE IS A TOURIST THRIFTY. I WANTED A PROPER SUV for a reason not a re-engineered i30 SMALL CAR trying to cash in on the SUV market.. Thanks to this lot my passengers could not easily get in or out of the which were too low for elderly hips, the journey was uncomfortable and I was generally peeved about being played for a mug.
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