Recently used this firm from Palmerston North Airport. The deal promoted was modern Kia Stonic "or similar". Got a crappy old Mazda 3 instead. We are on old couple - need a "high" car for mobility reasons. Young girl in office just shrugged [not her problem]. Manager nowhere to be seen when car returned. Not a frequent user of car rentals - so got suckered. However possible breach of fair trading act when they advertise one thing and supply another. Plenty of other cars in the parking lot that could have been supplied as an "upgrade" instead of a miserable customer losing downgrade.
Claim your business profile now and gain access to all features and respond to customer reviews.
Book a rental car in NZ with Thrifty. Find cheap rental car hire & rates for vans, utes, mini-buses too. Hire from cities & airports around New Zealand.
