My experience was very disappointing. I reserved a vehicle online, and the booking was confirmed via email. However, when I arrived at the branch, they informed me that they hadn't received my reservation. I presented my booking confirmation and then waited for almost 2 hours for them to locate a car. As a result, I missed my initial meetings. I attempted to reach out to customer service to express my concerns, but no one was available to assist me. I recommend looking elsewhere to avoid this frustration.
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