I had already posted a review on Trustpilot regarding my unresolved refund issue with Thrillophilia. After 2 days, they replied publicly asking me to wait, but that was only for show.
It has now been more than 1.5 weeks since then. I have been calling and emailing continuously, but there has been no response, no follow-up, and not even a single call from their team. My issue remains completely unresolved.
This clearly shows a lack of accountability and poor customer support. Once the payment is done, they simply stop caring.
Please think twice before booking with Thrillophilia. I would strongly not recommend them.
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Thrillophilia is the world’s leading tour package company, trusted by over 3 million travelers. Recognized as the #1 tour operator for personalized holidays, we offer 5,000+ expertly crafted itineraries across 100+ countries. From romantic escapes and family getaways to offbeat retreats, every trip is built for seamless travel, meaningful moments, and lasting memories. Our platform combines verified local partnerships, transparent pricing, and real-time support to deliver consistently high-quality experiences. Powered by intelligent planning tools and backed by a passionate travel team, Thrillophilia ensures that every journey feels effortless, personal, and unforgettable.See more