First and foremost, this company is in violation of the laws of the State of California and possibly other states. I will get into the other reasons not to do business with this company, but this first.
California requires that if a customer signs up for membership online, they can also cancel online.
However, when I submitted my first cancellation request to Thrive online, they only stopped my auto-renewal, not my initial free-trial membership. When I called their so-called customer service number, I got a BS recording, then their phone service hung up on me.
I went back online and filed a second request to cancel, and after going through no less than 6 computerized "are you sure" responses," I allegedly received a comment that it would be cancelled (just like 3 days ago) and that I would receive a confirmation email. This time, I actually received an email confirmation while writing this review.
This company is misleading consumers and does not disclose its scheme until after one pre-pays for membership.
At that point, the consumer finds out Thrive decides what you should buy and when you should receive it, and will autoship it, which is not convenient at all. Yes, the consumer can go through the nearly $200 in items and decide to keep or not keep, but this is no way a consumer-friendly way for one to shop.
Any discounts they provide are negated by super-high retail prices, so this is no deal for anyone. People should stick with conventional discount grocery stores, even factoring in delivery fees and tips.
Quite frankly, Thrive is nothing but a scam.
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