We bought a Thuma frame back in mid 2022 while doing a renovation. Took an old bed frame apart to move for vinyl flooring install and decided to get rid of it as it wasnt holding up. Ordered one to time arrive with the project finishing.If youre reading these because youre on the fence or considering, be aware of the fact that the boxes arrive in lengthy, and heavy boxes so getting them up to the bedroom was a task in itself. It is what it is, less parts mean more solid. And it is.Next up: assembly. It was a very humid week when the boxes arrived and soon found out that two corners wouldn't slide together as easy as they should have [Ill attribute it to the small tolerance manufacturing, which again is a good thing. If you run into the same problem, 8 lb rubber mallet did the trick without marring the wood.Years later we love the frame. We returned to the site more recently because we have the padded backboard, which was showing signs of wear that began to get worse with time. Was ready to order a new oneI believe we paid in the range of 75.00 a few years ago only to find out, theyve increased the padded headboard price by at least 6 to 8 times the original pricing??Talked with customer service to only be offered a 10 or 15% discount...no thanks.Its a shame. Really. To buy and need parts and they went full on price gouge mode.The bed frame is solid as all hell. The company as a whole, welp...not so much. So now we will deal with the one that needs to be replaced until we find something that will fit in its place...just won't be through Thuma.So just keep it mind, that post sale, they might jack the prices on part or worn cushions. Not thrilled.
Claim your business profile now and gain access to all features and respond to customer reviews.
