thumbtack.com

3.8
3.8 Based on 1.6K reviews

We’re Thumbtack, a technology company helping millions of people confidently care for and improve their homes. Our homeowners get personalized guidance on what to do and when to do it as well as who to hire from our growing community of 300,000 local serv...

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Roderick Foster
Unfair Charges for Leads

This platform imposes charges on professionals for every lead, even when potential customers reach out to multiple providers and hire none. This creates a system where genuine professionals lose money while unregulated workers undercut prices. There’s no protection against false or harmful reviews, even when no work was done. Transparency is needed: ✔ One lead = one pro ✔ Refunds when customers don’t respond ✔ Review moderation for false claims. Until then, professionals like me are left paying without a fair opportunity to succeed.

1
Date of experience: Dec 05, 2025

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Business Details

  • We’re Thumbtack, a technology company helping millions of people confidently care for and improve their homes. Our homeowners get personalized guidance on what to do and when to do it as well as who to hire from our growing community of 300,000 local service businesses. Every day in every county of the U.S., people turn to Thumbtack to complete small fixes, routine maintenance, and major improvements. With over 10 million 5-star projects and counting, we empower homeowners to take control and local businesses to grow. Accomplish more with Thumbtack.
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  • language https://thumbtack.com

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