thumbtack.com

3.8
3.8 Based on 1.6K reviews

We’re Thumbtack, a technology company helping millions of people confidently care for and improve their homes. Our homeowners get personalized guidance on what to do and when to do it as well as who to hire from our growing community of 300,000 local serv...

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Jimmy C.
Disappointing Experience

My experience was quite disappointing; my account was deactivated for a while, but I decided to give it another shot. The first lead I received was just someone inquiring about prices for a friend, and I was charged $180 for that. This person never replied to my message, and my request for a refund was denied. It feels like a money grab—charging $180 for a lead that wasn't even a serious customer is outrageous. The service has clearly declined over the years.

1
Date of experience: Nov 24, 2025

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Business Details

  • We’re Thumbtack, a technology company helping millions of people confidently care for and improve their homes. Our homeowners get personalized guidance on what to do and when to do it as well as who to hire from our growing community of 300,000 local service businesses. Every day in every county of the U.S., people turn to Thumbtack to complete small fixes, routine maintenance, and major improvements. With over 10 million 5-star projects and counting, we empower homeowners to take control and local businesses to grow. Accomplish more with Thumbtack.
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  • language https://thumbtack.com

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