I had a disappointing experience with a handyman who initially advertised a rate of $50 per hour to attract customers. However, he quickly changed the rate to $80 per hour, claiming the need for an extra person, even for simple tasks like installing a toilet paper holder. He then stated that he actually charges a flat fee per job, which was significantly higher than his advertised rates. For instance, he estimated a job at 4-6 hours would cost $1,000. When I questioned this pricing, he made inappropriate comments and suggested I find someone else willing to work for much less. The conversation deteriorated into disrespectful language. I have generally had positive experiences with the platform and wanted to highlight this issue to ensure that this type of vendor aligns with the platform's standards.
Claim your business profile now and gain access to all features and respond to customer reviews.
We’re Thumbtack, a technology company helping millions of people confidently care for and improve their homes. Our homeowners get personalized guidance on what to do and when to do it as well as who to hire from our growing community of 300,000 local service businesses. Every day in every county of the U.S., people turn to Thumbtack to complete small fixes, routine maintenance, and major improvements. With over 10 million 5-star projects and counting, we empower homeowners to take control and local businesses to grow. Accomplish more with Thumbtack.
See more