We purchased a used vehicle from a dealership for around £7,000. Within months, it developed significant issues, including knocking noises, oil leaks, and excessive oil consumption. The vehicle was returned multiple times. We raised concerns about oil consumption early on but were repeatedly told there was no issue, despite clear signs. Eventually, we learned the vehicle had a serious internal engine fault. The dealership refused to acknowledge this as a formal rejection under consumer rights, offering a 'goodwill repurchase' with an unreasonable deduction. Our requests for a formal rejection were denied, and the matter is now with external authorities.
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With modern showrooms situated across Bedfordshire, Buckinghamshire and the East of England, Thurlow Nunn provides drivers with the widest choice of quality Approved Used vehicles and great offers on the latest generation of new Vauxhall, Peugeot and MG cars.
Over the years, we have built a strong reputation for impeccable customer service, and we’re keen to continue upholding the highest standards of expertise. See more
