We were assured our car would be delivered with a full tank of fuel. Instead, it arrived almost empty. When I raised this with Darren, his response was:"I do apologise but that was touch and go getting it there today very rushed but I did take the £99 admin out of deal."That doesn’t excuse the missing fuel—both the full tank and the admin fee removal were part of the agreed deal. The fuel alone was worth £80, and skipping it without notice or compensation shows a lack of care and professionalism.It being a “rush” is a poor excuse. Just refund the difference.This left a sour taste after what was previously a good experience. Disappointed and wouldn’t recommend based on this interaction.***Edit, gave my details. Still not heard anything
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With modern showrooms situated across Bedfordshire, Buckinghamshire and the East of England, Thurlow Nunn provides drivers with the widest choice of quality Approved Used vehicles and great offers on the latest generation of new Vauxhall, Peugeot and MG cars.
Over the years, we have built a strong reputation for impeccable customer service, and we’re keen to continue upholding the highest standards of expertise. See more
