Purchasing six tickets for an event turned into a nightmare. The parking tickets I requested were not included in my order, while an insurance policy I didn’t ask for was added. I've spent considerable time trying to resolve this issue, only to be denied a refund for the unwanted insurance policy. To make matters worse, I had to pay an admin fee to buy the parking tickets separately, which I believe were omitted due to an online booking glitch. What should have been an enjoyable purchase for a family outing has turned into a frustrating ordeal, leaving me feeling cheated. The response from customer support was bland and unhelpful, making me feel scammed. I will be sharing my negative experience widely and advise others to avoid this service if possible.
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