Very disappointing experience with Ticketek. I authorised a small ballot fee, but was unexpectedly charged $1,360 without clear consent or explanation. There was no transparency, no proper notification, and no visible details in my account.
Customer service has been equally frustrating. Calls go unanswered with only automated messages saying staff are busy, and an email sent a week ago has received no response.
This level of service and billing practice is completely unacceptable. Proceed with caution.
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Ticketek is Australia's leading provider of tickets to the biggest and widest range of great live entertainment across Australia including Music, Theatre, Sports, Exhibitions, Family, Special Events and more.
