The communication about the event starting significantly late was lacking. The show was scheduled for 6pm but was delayed by nearly 4 hours! I only received information about the late start around 7pm. At about 8:30pm, I was informed that the show would start at 8pm while I was still waiting in the lobby. Lauryn Hill had two shows - 6pm and 9pm - and attendees for the 9pm show were lined up as the 6pm show began, close to 10pm. This same issue occurred at her Calgary show, so the platform was aware it could happen again yet did nothing to safeguard fans from an artist causing such delays. Initially, those with 9pm tickets were told that 6pm ticket holders would enter first, but then they were informed that to attend the 6pm show, they would need to buy new tickets! Artists known for excessive delays should not be sold on the platform. Perhaps if large companies stopped selling their tickets, they would show more respect for their fans!
Claim your business profile now and gain access to all features and respond to customer reviews.
