This is not a Ticketmaster problem, but the venue, Scotiabank Arena. After a flight cancellation and then delays on the rebooked flight, I ran from Toronto City airport hoping to at least catch Brandi Carlile's encore. However, I was declined admission at the venue (after being sent to different doors by security) as I was told there was no one to scan my ticket (at 10:00 pm). I don't understand why there was no one on site able to process my ticket!
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