The gig was great but the seat allocation wasn't. Firstly, when we turned up at the venue the staff at the venue were surprised by our seats as we were seated in an Under 18 section. No mention of this on the website when booking. Secondly, our seats were "best available" and were amongst the highest ticket price bracket. We used this option to find our seats as we had never been to this venue before and needed guidance. The view of the stage wasn't great and we couldn't see some of the band or set up due to the angle. Disappointed with our seats especially with the price paid.We were then approached by a staff member asking us if we would mind moving as they needed our seats for Under 18's. We obliged and were shown to seats that were much better. Ironically not only were they better but they would have been cheaper than the seats we originally purchased!Pretty disappointed with the whole seat allocation and we felt a bit ripped off. First time this has happened. Staff at the venue were lovely.
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