I purchased 4 tickets seated in directly in front of the stage. We arrived at the venue to be told that as we had our 15 yr old daughter with us she could not sit with us in that block. It was suggested that the 3 of us over 18 could sit in our seats but that our daughter would need to sit in the under 18 section. This is absurd to think that it would be a reasonable option to split us up and leave her alone. We all went to the under 18 section which was full of other families in the same situation. We ended up sitting off to side and back past the main area. Certainly not the seats we had booked and paid for.Disappointed that this was not communicated at the time of buying tickets or in the lead up to the event.
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