Once I managed to get in the telephone que, I was answered with in about 20mins,I needed to change my booking dates & recieve new tickets, it was possible, got sent a confirmation email promptly also due to the fact I had also emailed my needs tho was tricky negotiating website as to how to do this. The pdf tickets didn't arrive in the hour I was quoted so emailed back & quickly recieved online tickets. Mostly a helpful successful experience & outcome
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