Mobile ticket app did not work, tickets wouldn't download, waited 30mins on the phone after trying the "HELP" options which were pointless given the response time is 24-48hrs and my event was that day, then the lady resent the tickets to print from home and that didn't work either. Had to go to the ticket booth at the venue - thank goodness we went late after everything had started and there was no queue. Totally poor and disappointing this time - other times the mobile app has been good
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