I tried to book for Revisor online. The seating plan only showed a block colour for stalls with a tag showing the row with available seats but not the number of individual seats. I spent 40 minutes trying to book. At times the site said the reservation couldn't be completed & at other times the site exited & displayed a confusing series of numbers & letters. I gave up & called. Every minute a recorded voice tried to redirect you which became tiresome. When I finally got through the assistant was passive aggressive. I was upset given my online issues but she wasn't sympathetic when I said I'd had problems. She did explain the issue was probably because I was trying to book a single ticket from a pair. But I couldn't see the seats, I explained. I booked for one show then said I wanted to book for a second. The assistant wanted to complete the transaction. Do I get charged one or two booking fees, I asked. Two, she said, because you didn't say from the start you wanted to book two shows.I complained but as the receipt doesn't show a breakdown of fees its hard to know the costs.
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