I did start by making the error of using an alternate supplier, Ticket Merchant, they forwarded my tickets which then went to Ticket Master. Which worked fine initially. I am not sure who is to blame between Ticket Merchant and Ticket Master, but my ticket disappeared, I was told by Ticket Master that due to a production change, my seats have been changed and to contact my supplier (Ticket Merchant). It took way too many messages (to both parties) to get it sorted. While I did get to the concert and it was awesome, the (replacement) seats I was provided with were cheaper than the ones I had initially paid for. The initial seats I chose, sat empty all night. On the positive side, I will be sure to go direct next time as going through a secondary merchant proved a lot of hassle and I paid more than I would have going direct through Ticket Master, I thought I was paying NZ dollars and was charged extra currency rates on top of that too.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ticketmaster is the largest global event ticketing company.
