Due to our change in circumstances, (relocating to a retirement village) I requested a refund for tickets purchased for a concert in March next year. Cadmiel responded to my request with courtesy and explained the ticket purchasing policy. However, then upon hearing my explanation of our circumstances, she past our request for a refund on to the promoter who in turn has granted the refund. We are most grateful and commend Cadmiel for her professional manner.
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