We were booked into the first performance of Girl from the North Country on the 2nd of July. This was postponed and we were automatically booked into the 9th of July performance. We were unable to attend this performance. Our new booking was not lodged in ..'My Account' on the Ticketmaster home page. Means of requesting a refund was unclear on the web site. After a wait of 40 minutes I finally got to talk to a customer service representative. A slow clunky service
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