Terrible service. It took over 3 MONTHS to get a refund for my tickets to a show that had been “postponed” but more cancelled (as once COVID hit the show went MIA on social media). My first email to ticket master requesting a refund for my tickets occurred 19/04/2021. This was then not replied to. About 3 weeks after this, I rang them up. My mum got the refund for her tickets that day when I rang, but mine were left even though they said they will refund it. Fast forward another few weeks, and I rang them again, I stayed on hold and asked about a refund but they guy couldn’t understand me and then hung up. I decided to leave it for a bit. On 13/07/2021 I decided to resend my email about a refund. Now on 21/07/2021 I finally have my refund, over 3 months after I asked for it. Terrible service with no communication towards customers.
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