ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Jeffrey
Such amazing and fast customer service

Such amazing and fast customer service! I was holding out hope that my event could be rescheduled after covid but unfortunately not. I held my ticket for over a year and decided to ask for a refund. I basically contacted Ticketmaster asking for a refund and honestly was expecting to hear things like: "I'm sorry but its been too long and we can't give you a refund" Or basically just take an extremely long time to get back to me about it. But to my surprise I wake up to an email saying that my refund has been processed no questions asked and that it will be back to me in 3-5 days. But then I receive a notification saying that the money is back in my account that same day! Such wonderful hassle free service! Thanks Ticketmaster! I would usually expect the things I described before from other event service providers but not from you! Thanks so much! :D

5
Date of experience: Jun 06, 2021

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