Thanks for being well-organised and keeping me informed with the TOOL shows. The only gripe I have is that I was emailed on 4 February about garment sizes for the VIP experience and only given one day to reply. This may be due to the TOOL VIP team (who could have done a better job in a number of areas) so I realise it may be out of your control. Apart from that, I'm happy. Keep up the good work!
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