Awful experience. Paid for tickets to an event, then a service fee, then all sorts of other fees. Then, when I received the tickets, I noticed that they had sent the wrong seats (all of us sat in a row rather than next to each other). They are now saying that they won't help and want to charge me a further fee to rectify it. I showed a screenshot of the seats I'd selected, and they have said that this isn't good enough. They want as much money as they can get from you for doing basic things that other sites don't charge for. This is still on-going but the "pay me" attitude is disgusting. I won't be going to an event if I see Ticketmaster on there again. It's all good, as long as nothing goes wrong, then you're on your own. They will NOT help. Screenshot everything, people. Then hope that they don't just dismiss it.
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