ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Diego
Scam platform, professional fraudsters

FRAUD & SCAM:Ticketmaster rejected my purchase due to an error in their system and they rejected to provide any help, resolve the fault and provide the event ticket.I tried to buy one ticket for an event in Australia on Ticketmaster online platform as the official ticket seller. My purchase was not completed as a result of an unknown error which appeared after credit card verification. They tried to blame it on my credit card or Card Company, but after my Card Company confirmed everything was fine with my card and the AUTHORIZATION WAS SUCCESSFUL, Ticketmaster still refused to own up the fault and to take responsibility.Customer Support (represented by John Felix C, Ma. Cathirene T. and Arjay) were useless as they were saying multiple times to me to keep checking the website and purchase from there once the tickets become available again, even if the issue was very clearly Ticketmaster's fault and should have been handled by Ticketmaster.They never took responsibility, never explained what the error was about, never provided the ticket they rejected in first place (I never asked to have it for free).FRAUD & SCAM

1
Date of experience: Sep 12, 2025

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