My husband has dementia. He has an iPhone 6. I booked for both of us but I was only able to download my ticket to my phone. Not his. I thought I was booking for both of us. I can’t print out the tickets as that isn’t an option. And can’t use his phone to download the tickets. So your “service” is nothing short of a time wasting hassle. You must have his mobile in your system somewhere but using his phone was never an option. What are you people thinking?
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