Booked tickets to Wicked at the Crow Perth. Wasn't happy with the seats so got in touch through their online form. They told me they will cancel but no information about the refund/ re issuance of gift card for days. Had to pay again for new sears! After almost a month as no communication about reissuance of gift card, i had to write to them to issue a gift card. They emailed back to say it has been issued but will be sent seperately by their finance team. I was relieved to hear that and didnt pay attention until I needed the gift card to book a show and checked all emails but found no giftcards. Have been following up by sending emails with them but all in vain. No one replies to emails and they havent resent the gift card that they previously sent- as per them it could even go to spam- which I regularly bulk delete. Even tried calling them but it wont connect. I will be reporting them to Ombudsman but just making others aware so you dont end up losing money dealing with this scam company
Claim your business profile now and gain access to all features and respond to customer reviews.
Ticketmaster is the largest global event ticketing company.
