We purchased tickets to a concert. The concert date was changed, and we were offered tickets to a new date or a refund. We chose to receive a refund, and over three months later, we are still chasing our refund. We have been emailing around and jumping through hoops. No phone number, no clear information other than 'There has been a delay due to the high volume of EFT forms and our finance team need to process.' What kind of delay extends THREE MONTHS!!!
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