Vanessa was very understanding about the problem I was experiencing with trying to order tix online. She enabled me to complete the purchase effectively.It may be of help to explain briefly the difficulty which led to me contacting Ticketmaster directly by phone.On Saturday 3 February 2024 I was attempting to make a booking for "& Juliet" at Crown Theatre, Perth for the 7.00pm performance on Thursday 8 February 2024.When I reached the stage of finalising payment an unexpected message appeared at the top of the screen which said Oops! on a red coloured line with an additional comment immediately below which said "Secure Ticket selection is required"Nowhere on the screen was there any indication of an item referring to Secure Ticket selection so it was not possible to indicate any selection.I tried making the booking via Safari and also Google Chrome. The same message occurred. The result was that I was not able to obtain the preferred seating for the show.When I phoned today, Vanessa assisted me in obtaining alternative tix, but it was still disappointing to have to undertake this long-winded process and also not get the original tix which were now no longer available.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ticketmaster is the largest global event ticketing company.
