Absolutely embarrassing customer service. Didn't read my message, simply copied text from the website. This agent needs to be fired. ASAP!*update from Ticketmaster reply*Now they’re trying to get my review taken down (got 3 separate emails), which is understandable, since they have no intention of improving service. Just pathetic. Huge fees to buy tickets, with no added value to the customer. Then bad online customer service?! SMH
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