Absolutely delighted! Last night, my wife said she wanted to go to Wicked on her birthday as a spur of the moment thing, so I purchased 2 tickets. The seats were only OK as it was at short notice. By pure luck at 5:30pm today, I decided to check the seat map and there were some much better seats closer to the stage and in the centre. I used the online Ticketmaster form to request a seat change, not expecting to get a response before the show tomorrow - but thought I'd try my luck. To my surprise and delight, Jessalyn from Ticketmaster Fan Support responded within 10 minutes and we now have the much better seats which I'll surprise my wife with tomorrow! The new tickets are already in my Ticketmaster app!Thank you Jessalyn and Ticketmaster for helping me secure some bonus brownie points :)
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