I bought 4 tickets to the Rameses & Gold of the Pharaohs in Sydney with audio tours. I transferred 3 of them to family members accompanying me. However, one member did not receive his ticket to claim. The ticket could not be re-transferred. The ticket could not be printed at the venue as Ticketmaster does not allow this functionality. Eventually the venue had to let him in without scanning. I understand why the security is so tight but the process is not fit for purpose (e.g. allow venues to print ticket at the venue with proof of purchase, when the tech does not work). There was another family behind me with the exact same issue. This is the worst ticketing process I've experienced.
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