ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Disappointed in communication

Bought 2 tickets to the Aus MotoGP and coach tickets to get us to and from the island for the sunday as it is the race day. Tickets are for the for the full 3 days. on the first day at about 10pm I found out though the ABC the main race had be moved forward to the saturday not the sunday. less that 24 hours away now, contacted ticketmaster about changing my coach tickets to the saturday while some where still available. Still have not heard anything from them about this other than a wait as see email sent on the night. when the communication came thought at about 11.20pm all the coach tickets where sold out, So l could no longer attend the event. As l had flown to melbourn from WA and had no transport. Have been trying for just shy of 2 months to figure out of l can get a refund. today l am getting a refund for 4 coach tickets and nothing for the GP GA tickets.

1
Date of experience: Oct 20, 2023

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