Julia allowed me to circumvent a "leave no single spare seats" limitation to purchase a ticket to attend a show next to my partner, who had already purchased it.She did so with utmost politeness, speed, and a genuine customer service approach.Furthermore, she was patient and very good at picking up my foreign name and accent, making it a breeze to place my order.Compared to the typical Ticketmaster experiences I have had in Europe, I was blown away by the simplicity of my conversation and transaction here in Australia. As a former sales manager, I would have loved to have a character such as Julia's on my team, and I'm happy to have taken the time to share this feedback.
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