Delighted by the support that I've just received from Katrina (Ticketmaster Fan Support) who, in my opinion, took time to understand my issue and support me in working through it going above and beyond in doing so.A last-minute change in personal circumstances meant I could not attend a show in Perth. Katrina took time to understand the situation and provide me with an exchange option as I had requested. Furthermore, on realising that in my haste I had given incorrect information, Katrina again took time to understand and help rectify my own error.I can go no more for Katrina than offer a 5-star review.
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