ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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BB25
First class customer service

Hi, I rang up yesterday to get tickets to a Marvel Stadium event. I spoke to a lady Vanessa who was absolutely amazing. We're on the phone for an hour and a half but it didn't matter how long it took, she was so committed actually getting the job done. I am legally blind and have a companion card and she was asking me questions about my budget what kind of area I wanted to be in and really worked with me just see what the best outcome was that she could get and to be honest the ticket she got me at the price that she did we're even better than some of the other seats at a more expensive price. Even the way that Vanessa was communicating to me about what she was doing letting me know that I was being on hold so that she could discuss with her team what the different options were, and put the suggestions or alternatives to me. Thank you so much Vanessa 5 stars+. Give this lady a great bonus 😉

5
Date of experience: Jul 31, 2023

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