ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Ricky R.
Transfer ticket function faulty

Used the ‘transfer ticket’ to send to friend by email. Got ‘can’t be confirmed at this time message’ repeatedly. Closed app. Went to try later and the ticket was gone - ‘pending’ the recipient collecting it. But never appeared in recipient email(Yes, including junk). Sent help request to Ticketmaster and have never had a response. Fortunately had saved all four tix to Apple wallet and the transferred ticket still worked, but I had to leave the event to let my friend in since he still hadn’t received the transfer - annoying and disruptive. Should be simpler than this - like keeping access to the transferred ticket until the other person properly claims it, and not losing it from Ticketmaster app until then.

2
Date of experience: Jun 28, 2023

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